Macy's Backstage - All You Need to Know

Table of Content

What is Macy’s Backstage

Macy’s Backstage is an off-price retail concept introduced by Macy’s, designed to offer discounted merchandise within existing Macy’s department stores. It operates as a “store within a store,” providing a distinct shopping area where customers can find a variety of products at significantly lower prices compared to regular Macy’s items.

Macy’s Backstage is a business branch derived from Macy’s, where a separate area within Macy’s stores is designated as Macy’s Backstage. This is similar to the Walmart Vision Center, which is also a branch of Walmart. The purpose of this approach is to cover a broader customer base, meet the needs of different customer groups, expand its business lines, and increase its brand presence.

Macy’s Backstage offers a wide range of product categories, including:

Women’s Clothing, Men’s Clothing, Kids’ Clothing, Beauty Products, Home Decor, Toys, Gifts, Back-to-School Fashion, Gourmet Food, Pet Supplies

What’s the difference between Macy’s and Macy’s Backstage

Feature	Macy’s	Macy’s Backstage
Product Range	Wide range of products, including clothing, accessories, beauty, home goods, and furniture	Curated selection of discounted merchandise, often including overstock or clearance items
Pricing	Generally higher prices	Significantly lower prices (20-80% off)
Shopping Experience	Upscale department store experience, well-organized sections, focus on customer service	Casual and treasure-hunt atmosphere, similar to off-price retailers
Location	Larger stores in major shopping malls and urban centers	Often within existing Macy’s stores or standalone locations
Sales and Promotions	Regular sales and promotions, but not as heavily focused on discounts	Consistent focus on discounted prices, with everyday low prices

Why is Macy’s backstage cheap

You will find that products at Macy’s Backstage are much cheaper than those at Macy’s. Some may wonder why this is the case. Is it because Macy’s Backstage products are all clearance items or previously sold leftovers? Actually, that’s not the case. The reason Macy’s Backstage products are cheaper is that they have a dedicated selection team that specifically looks for trendy and high-value items to sell exclusively at Macy’s Backstage.

Targeted at younger, diverse, value-driven customers, it provides trendy fashion and a constantly changing selection of women’s, men’s, and kids’ clothing, gifts, beauty products, home decor, gourmet food, and pet supplies. Key points include unbeatable value and deals, new items arriving daily, and a first-come, first-served selection curated by the Macy’s Backstage buying team. Prices are compared to similar items originally offered at Macy’s or competitor stores.

Can you buy Macy’s backstage online

No, Macy’s Backstage don’t offer online shopping so far, it primarily operates as an in-store shopping experience within select Macy’s locations, and their products are not typically available for purchase online. Gernerally, you need to find a location near you and shop at store.

Does Macy’s backstage accept returns

You can return or exchange items purchased from Macy’s Backstage at a Macy’s Backstage store within 30 days of purchase, provided you have the receipt, and the items are unworn, unaltered, and have original tags attached.

If you don’t have a receipt, store credit will be issued for the lowest selling price within the last 180 days, with your name and address required for security purposes.

Final Sale items cannot be returned or exchanged. Jewelry and watches must be returned in their original packaging with tags attached to the same store where purchased. Special return policies apply to select merchandise categories.

Can I return Macy’s backstage to Macys

Macy’s Backstage items can only be returned to Macy’s Backstage stores, not Macy’s department stores or macys.com, and vice versa. Similarly, Macy’s Backstage also doesn’t accept items from Macy’s department stores or macys.com.

Can You Use Macy’s Coupons at Macy’s Backstage

No, Macy’s coupons cannot be used at Macy’s Backstage. Macy’s Backstage operates separately from Macy’s department stores and has its own pricing and promotional policies. Therefore, coupons and discounts that are valid at Macy’s department stores or on macys.com are not applicable at Macy’s Backstage locations.

Basically, Macy’s backstag items already have quite competitive prices; Generally, Macy’s Backstage items are priced 20% to 80% less than comparable items.

Can I use Macy’s gift card at Macy’s backstage

Yes, you can use a Macy’s gift card at Macy’s Backstage. Macy’s gift cards are accepted at both Macy’s department stores and Macy’s Backstage locations. This allows you to use the gift card for purchases at either type of store.

Can you use star money at Macy’s Backstage

Yes, you can typically use Star Money at Macy’s Backstage. Star Money is the rewards program used by Macy’s, and it’s often applicable to purchases made at both Macy’s and Macy’s Backstage stores.

Star Rewards Eligibility: If you have a Macy’s Star Rewards account, your Star Money balance should be usable at Macy’s Backstage unless there are specific exclusions.

Redemption Process: The process of redeeming Star Money should be similar at both Macy’s and Macy’s Backstage stores. You’ll usually need to present your Star Rewards card or provide your account number at checkout.

Can I use Macy’s Credit Card at Backstage

Yes, you can use your Macy’s Credit Card at Macy’s Backstage. Macy’s Backstage is a division of Macy’s, and they accept the same Macy’s Credit Card for purchases.