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About Katin USA
Katin USA Free Shipping Policy
Orders from Katin USA are shipped within 1-3 business days via USPS Priority or First-Class. Delivery typically takes 3-5 business days. They do not ship on weekends or holidays. While they strive for timely delivery, they aren't responsible for delays due to uncontrollable factors like weather or service interruptions.
You are charged when your order ships, including applicable shipping and taxes. Orders require verification before shipping. An email confirmation is sent once your order is shipped.
Katin USA Return Policy
Katin USA allows returns or exchanges of unworn, unwashed, or defective items within 30 days of purchase. For holiday gifts, returns are accepted until January 15, 2025. To initiate a return or exchange, use the "start a return" option on their website. You'll need your order number/email, and Katin will email you a return shipping label. The cost of return shipping is deducted from your refund.
Exchanges are processed as returns; you can purchase new items separately. Refunds are issued to the original payment method, excluding return shipping costs. E-gift cards are non-refundable. Returns after the window may be eligible for store credit.